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Simple PDF Tools > Product FAQ (Frequently Ask and Questions)

What should I do when have problems downloading software from this site?



A: For a variety of reasons, sometime you may have problems downloading software from our site, but please don’t feel worry, the following tips will help you out of these problems.


1. If you fail to download on your first attempt, please try it again later.

2. If there are still having problems, please check your Internet connection to ensure the connection is working properly. Then if your Internet connection is all right, that could be a problem with our server. Sometime this occurs when the Internet is at its busiest, but this won’t last too long, please try downloading again after couples of hours.

3. If you are still experiencing problems after above attempts, please feel free to report your problems to us at support@simple-pdf-tools.com. And we will fix the problems as soon as we can.






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